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Troubleshooting

This article shows the common errors and probable solution

Written by Denis Malinovtsev
Updated over 3 weeks ago

Issue

Probable Solution

Unable to add a firewall.

Verify network connectivity and credentials.

High-risk classification without apparent issues.

Check for disabled rules affecting the risk assessment.

Grade indicating low security.

Review and optimize rules contributing to risk.

Numerous duplicated rules.

Consolidate or eliminate duplicated rules for efficiency.

Firewall not connecting to the system.

Verify network connectivity, firewall settings, and credentials. Ensure the firewall is online and accessible.

Sluggish network performance after firewall updates.

Review recent changes, optimize rules, and consider performance implications of added rules.

Rules not being applied as intended.

Double-check rule configurations, rule order, and rule priorities to ensure proper implementation.

Rules misconfigured, leading to unintended consequences.

Regularly audit and validate firewall rules. Implement changes cautiously and document modifications.

Insufficient monitoring and logging for security events.

Establish robust monitoring practices, configure logs, and regularly review security event logs for potential threats.

Rules that grant excessive permissions, potentially compromising security.

Review and restrict overly permissive rules, following the principle of least privilege.

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